Costumer Feedback System
eZee iFeedback Features
Create your own survey with customized forms according to the specific requirements relating to the products and services offered by your establishment.
Reports & Analytics
Multiple report types can be generated in the system for accurate analysis and better understanding your customer behavior.
Instant Alert via Email & SMS
iFeedback will automatically send an Email and SMS to the concerned department when a customer gives a negative feedback.
Comment section allows your customers to enter personal message or opinion about your product and service giving you a different viewpoint that may not be reflected on the feedback form.
The feedback forms can be generated in different languages allowing your customers to give feedback in their preferred language.
Social Media Integration
eZee iFeedback is integrated with various social media outlets such as Facebook, Twitter, etc. allowing you to publish the results of the feedback form on your social network page.